This Privacy Policy explains how Clean Sweep Solutions handles personal data in connection with residential and office cleaning services, including move-in and move-out cleaning. It applies to information collected through the website and through service-related communications.
Use the contact details below for questions about this policy or the handling of personal data.
We may collect contact details, property and access information, service preferences, appointment details, payment-related records, and photographs or notes provided for scope review. Where needed, we also process correspondence, feedback, and records of completed handover checks.
We collect data when a person submits an inquiry, requests a quote, confirms an appointment, shares access instructions, or provides condition photos. We may also generate internal records from service scheduling, visit coordination, and completion handover activities.
We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics cookies to understand site use and improve performance. Cookie categories may change as the site is updated.
We use standard cookie controls for site operation and basic analytics. Users may manage cookies through browser preferences, and some features may not function properly if certain cookies are disabled.
Personal data is processed to respond to inquiries, prepare quotes, confirm scope and access arrangements, schedule and carry out cleaning visits, manage handover coordination, process payments, maintain business records, improve site and service operations, and meet legal or accounting obligations.
We may share personal data with service providers and other operational partners that help us manage scheduling, communications, website functions, payment processing, and recordkeeping. These parties may use the data only for the services they provide to us and are expected to handle it appropriately.
We may disclose personal data where required or permitted by law, including in response to lawful requests, to protect our rights, to address fraud or security concerns, or to support compliance with legal obligations.
Subject to applicable law, a person may ask to access, correct, or delete personal data, or object to certain processing. Some requests may be limited where we must keep information for legal, contractual, or operational reasons.
To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details before responding, and we may decline a request where the law allows us to do so.
We retain personal data for the period needed to manage inquiries, quotes, appointments, service delivery, accounting, and recordkeeping. When data is no longer required, we delete it or anonymise it, unless a longer retention period is needed to meet legal, tax, or operational obligations.
We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the website, unless a different effective date is stated. Where changes are material, we may provide a further notice through the site or other reasonable means.
